How to Use WiFi Calling on a Cruise Ship (Avoid Roaming Charges)

wifi calling and cruise shipsMy iPhone with Royal Caribbean Adventure of the Seas Royal Promenade in the Background. See “VZW Wi-Fi”

WiFi Calling on a Cruise Ship: How to Stay Connected Without Roaming Fees

Using your phone on a cruise ship used to mean sky-high roaming bills or painfully limited communication. Today, WiFi calling makes it possible to place regular calls and send text messages over the ship’s internet — often at little or no extra cost beyond your WiFi package. With the right setup, your phone behaves as if it’s connected to a tower back home, letting you stay in touch with family without the shock of cruise cellular charges. This guide explains exactly how WiFi calling on a cruise ship works and how to set it up before you sail.

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Thinking back to our first cruises communicating back home was… brutal.

We had young children and really needed to check in on a regular basis. Options were slim and expensive. Onboard calling was out of the question financially. Onboard internet was horribly slow and expensive, albeit not as bad as ship to shore calls. We did, periodically, race the clock and try to get an email through. Typically we would try to call back home from port. We’d find an internet café or a business offering international calls by the minute and give it a go.

Times have gotten a lot better. Ship internet is much, much, much better and generally reasonably priced. This makes it easier than ever to stay connected when you need to.

Onboard Cruise Ship Cellular

Most larger cruise ships have cellular capabilities. Ships have the equivalent of their own cell phone towers that provide service to people onboard and nearby. This is separate and different from Wi-Fi.

These towers are international no matter where the ship is. If you look on your cell phone carriers website for international coverage, many times cruise ships will be listed by names and show up alongside foreign countries.

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Using Cruise Line Cellular

Using cruise line cellular for voice and data can be VERY expensive. Check with your carrier to be sure, but generally, it’s super expensive to use your cell phone (via cellular) on a cruise ship.

I know of no carrier that includes cruise ships in their international plans or international day plans. Example, Verizon’s TravelPass gets you unlimited international coverage in select countries for as little as $10 per day. That’s not available for cruise ships.

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Voice and Data

Because of cost, I recommend against using cruise line for voice and data. It’s just too expensive. An internet package with Wi-Fi calling is much more cost effective. SMS messages are a potential exception to this recommendation. Keep reading for more on that.

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Using Texts To Communicate While Onboard

While data and voice rates on cruise ships is generally very expensive, SMS messages are generally much more economical. If you’re looking for a way to communicate while onboard, this is an option. Check with your cellular provider to see how much text messages will cost.

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Use Airplane Mode

If you choose to use cruise line cellular for voice and SMS. My recommendation is to ALWAYS turn data roaming off while onboard. Or better yet, use airplane mode.

I use airplane mode while on board and turn WiFI on. This allows me to access the Internet (with a package) and not worry about getting data roaming charges.

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Full Phone Functionality with Wireless Internet… WiFi Calling!

If you purchase an Internet plan you can use many of the features of your phone like web browsing, social media, video and audio calling (Facetime, Skype, Snapchat, Facebook Messenger, etc).

There are some activities that don’t work with an Internet only connection – standard voice calls and SMS messages (iMessages do work because they rely on Internet).

You can make standard voice calls and SMS work without a cellular connection by enabling WiFi Calling

With a compatible phone and an internet connection WiFi calling makes your phone think that it has a cell tower. This allows you to place voice calls and send text messages as if you had a regular tower,

I use this and it works REALLY well. I turn airplane mode on and connect to WiFi. Quality is at the mercy of the ship’s internet but in general it has worked great for me.

Again, it’s important to have data roaming turned off. I turn my phone to airplane mode, turn on and connect to WiFi and the phone activates WiFi calling.

Warning: If WiFi calling is not configured correctly, your phone may fall back to cruise ship cellular service, which can be extremely expensive. Double-check airplane mode, roaming settings, and WiFi connection before placing calls or sending texts.

My iPhone with stateroom balcony in the background. See the “VZW Wi-Fi” on the top of the screen along with the airplane icon. This says A. my phone is in airplane mode and B. It’s using Verizon WiFi calling. The phone behaves as if it was connected to a tower back home!

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Enabling WiFi Calling

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More About WiFi Calling from Carriers

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Important: Test WiFi Calling Before Leaving Home

One thing to note is that you should activate and test this before you leave home. At least with Verizon, we were unable to activate it with only a WiFi connection. Maybe that’s changed, but it’s best to test it ahead of time anyway.

A way to test this is to activate WiFi calling, turn on airplane mode and connect to WiFi. Try placing a regular call. If the call goes through, WiFi calling is working.

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Does WiFi Calling Cost Extra?

Generally speaking WiFi calling is free or counted the same as domestic minutes. But, check with your cell phone carrier to double check availability and pricing.

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Important: Cellular and WiFi calling policies vary by carrier and cruise line. Charges can occur if your phone connects to onboard cellular instead of WiFi. Always verify settings and pricing with your provider before sailing. This guide is informational only and you are responsible for any charges incurred.

FAQ: WiFi Calling on a Cruise Ship

Can I use WiFi calling on a cruise ship?

Yes. If your phone supports WiFi calling and you purchase a ship internet package, you can place regular calls and send texts over WiFi instead of using expensive onboard cellular.

Do I need a cruise internet package for WiFi calling?

Yes. WiFi calling works through the ship’s internet connection, so you must have an active internet plan.

Is WiFi calling free on a cruise?

WiFi calling is usually treated like a normal domestic call by your carrier, but you still pay for the ship’s internet package. Always verify pricing with your provider.

Will I get charged roaming fees if I use WiFi calling?

Not if your phone stays in airplane mode and connected to WiFi. If it switches to onboard cellular service, roaming charges can apply.

Should I keep my phone in airplane mode on a cruise?

Yes. Airplane mode prevents accidental cellular connections to the ship’s network. You can then manually turn WiFi back on for internet access.

Can I send normal text messages with WiFi calling?

Yes. WiFi calling allows standard SMS and voice calls to function over internet instead of cellular, assuming it’s configured correctly.

Does WiFi calling work on all cruise lines?

It generally works anywhere the ship’s internet is stable enough. Performance depends on the quality of the onboard WiFi connection.

Does WiFi calling drain battery faster?

It can use slightly more battery than idle cellular mode, but airplane mode actually saves power overall since radios are limited to WiFi.

Do I need to activate WiFi calling before my cruise?

Yes. You should enable and test WiFi calling at home before sailing. Some carriers require initial activation while connected to a cellular network.

What happens if WiFi calling disconnects?

Your phone may try to reconnect to cellular service. That’s why airplane mode is critical — it prevents fallback to expensive cruise ship roaming.

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Related: Setting Up Your Own Wireless WiFi Hotspot on Your Next Cruise!

Information is believed accurate at time of publishing but may change. Carrier pricing, cruise policies, and device behavior vary. Readers should independently verify all settings and costs. We are not responsible for roaming or service charges incurred. 5.24.23 top:wificalling tag:tpr

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